Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: November 2025

1. Introduction

At Manali Mart, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact information (name, email, phone number) when you contact us
  • Feedback and inquiries submitted through our contact forms
  • Any other information you voluntarily provide

2.2 Information Automatically Collected

  • Browser type and version
  • Operating system
  • IP address and general location information
  • Pages visited and time spent on our website
  • Referring website addresses

2.3 In-Store Information

  • Purchase history and transaction details
  • Payment information (processed securely and not stored)
  • Product preferences and shopping patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

  • Respond to your inquiries and provide customer support
  • Process transactions and maintain purchase records
  • Improve our products and services
  • Communicate important updates about our store

3.2 Website Improvement

  • Analyze website usage to improve user experience
  • Monitor and prevent fraudulent activity
  • Ensure website security and functionality

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share information with trusted service providers who assist us in operating our website, conducting business, or serving customers, provided they agree to keep information confidential.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

  • Secure data transmission using encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of physical and digital records

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

6.1 Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

7. Your Privacy Rights

You have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

+91 62303 37333
info@manalimart.co.in
Behind Bran School 17-18 Miles, Manali Distt Kullu HP

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review Privacy Policy periodically for any changes.