Terms & Conditions

Please read these terms and conditions carefully before using our services

Last updated: November 2025

1. Introduction

Welcome to Manali Mart. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Manali Mart is a retail store located at 18 Mile, Manali Himachal Pradesh 175131, India, providing grocery, household, and daily essential products to our customers.

2. Store Information & Services

2.1 Store Operations

  • We are a physical retail store operating from 18 Miles, Manali
  • Store hours: 08:00 AM to 09:00 PM, Monday through Sunday
  • We currently operate as a walk-in store and do not provide home delivery services
  • This website serves as an information portal about our products and services

2.2 Product Information

  • Product images are for representation purposes only
  • Actual product packaging may differ based on current stock
  • Prices displayed are subject to change without prior notice
  • Product availability is subject to stock levels at our physical store

3. Website Usage

3.1 Permitted Use

You may use our website to browse product information, learn about our store, and contact us for inquiries. The website is intended for informational purposes and to facilitate in-store visits.

3.2 Prohibited Activities

  • Using the website for any unlawful purpose
  • Attempting to gain unauthorized access to our systems
  • Interfering with the website's functionality
  • Copying or reproducing content without permission

4. Purchases and Payments

4.1 In-Store Purchases

  • All purchases must be made at our physical store location
  • We accept cash, UPI payments, debit cards, and credit cards
  • Prices are inclusive of applicable taxes
  • Receipt will be provided for all purchases

4.2 Returns and Exchanges

  • Returns accepted within 7 days of purchase with valid receipt
  • Products must be unopened and in original condition
  • Perishable items cannot be returned
  • Exchange subject to product availability

5. Liability and Disclaimers

5.1 Product Quality

We strive to provide high-quality products and maintain proper storage conditions. However, we cannot guarantee the suitability of products for specific purposes beyond their intended use.

5.2 Website Information

While we make every effort to ensure accuracy, we do not guarantee that all information on our website is complete, accurate, or up-to-date. Product availability and prices may vary.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

+91 62303 37333
info@manalimart.co.in
Behind Bran School 17-18 Miles, Manali Distt Kullu HP

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.